Job Opening: Patient Education & Outreach Coordinator

The Patient Education & Outreach Coordinator (PEOC) offers one-on-one lifestyle counseling and goal-setting for patients assigned to their caseload and coordinates group education classes. They work closely with the Program Coordinator to ensure that patients understand their risks for cardiovascular disease and are able to reduce those risks. The PEOC also builds and maintains community partnerships to provide additional patient opportunities to learn about health promotion/ disease prevention.Reports to: Program Coordinator

Description of Duties/Responsibilities
Primary Duties

  • Health coaching
    • Use Motivational Interviewing techniques to assist patients one-on-one in setting SMART health goals and providing regular follow-up
    • Provide health education related to healthy lifestyle changes typically for nutrition and healthy eating habits, physical activity, smoking cessation, and diabetes prevention
    • Connect patients with resources within the community
  • Health promotion programming (WISEWOMAN Program, Live Heart Smart, Entrepreneurial Gardening Program)
    • Create and manage caseload in partnership with Program Coordinator
    • Attend all WISEWOMAN annual meetings, conferences, and regular trainings
    • Coordinate, recruit for, and facilitate health education programs in partnership with volunteers and community partners
  • Coordinating opportunities within the community
    • Maintain accurate community resources and educational materials for patients in partnership with volunteers
    • Identify, develop and strengthen community partnerships for providing patient opportunities
  • Volunteer supervision
    • Provide orientation, training, and oversight for volunteers

Secondary Duties

  • Health insurance navigation team support
  • Provide support to Program Coordinator as needed
  • Reporting assistance, including collecting patient impact stories
  • Occasional public speaking
  • Periodic evening and weekend events
  • Other related duties as assigned

Minimum Position Qualifications

  • Bachelor’s degree in Education, Public Health, or other related field preferred; or 2-3 years’ experience in a similar role
  • Experience with Athena Health, MI Bridges, the Federally-facilitated marketplace preferred
  • Motivational interviewing experience preferred
  • Bilingual/Spanish speaking preferred

Skills, Knowledge, and Experience Requirements

  • Effective verbal, written, and interpersonal communication skills
  • Ability to problem solve and coordinate daily front office duties
  • Ability to multitask and manage competing priorities while working under a tight deadline in a busy and distracting environment
  • Ability to work cooperatively in a team-oriented setting including the monitoring and mentoring of front office volunteers if present
  • Competency with Windows-based computer system and EMR system
  • Ability to handle patient information in a confidential manner
  • Ability to demonstrate competency with a standard desktop and Windows-based computer system, including a basic understanding of e-mail, internet and computer navigation.
  • Ability to use other software as required to perform the essential functions of the job

Please apply by following this link to