Our Mission & Values
Catherine’s Health Center is a 501(c)(3) non-profit Federally Qualified Health Center. We provide access to high quality, affordable and compassionate health care for the West Michigan community.
Over 28 years ago, we began as a volunteer-run clinic in the Creston neighborhood of Grand Rapids. Since then, we have expanded to provide medical, dental, and behavioral health care at four locations around the Grand Rapids area. While a lot has changed throughout the years, our commitment to exceptional health care for all has never wavered.
Catherine’s Health Center provides access to high quality, affordable, and compassionate health care to ALL.
Our Values
Social Justice:
- Quality health care is a human right, and we are charged with providing exceptional patient-centered care to populations who have been systemically disadvantaged.
Compassion:
- Empathy is an understanding of our shared humanity, and humility is the awareness that we can never be competent in someone else’s experiences; compassion is how we act in service to others through empathy and humility. We ask, “What Matters to You?”
Inclusion:
- Everybody regardless of age, gender, sex, sexual orientation, ethnicity, nationality, housing status, disability, faith, education, and race deserves dignified and affirming interactions and care that honor a person’s lived experiences.
Excellence:
- We practice a growth mindset that is solutions and improvement focused. We provide exceptional, patient-centered care and access to the communities we serve. We celebrate wins every day.
Community:
- We achieve community through trusting relationships with colleagues, patients, and partners. Building and creating community in every action we take, decision we make, and supporting those around us.
Accountability:
- We are accountable to each other and our communities by investing in our teams, effectively communicating, meeting our goals, and balancing quality with financial sustainability. We assume best intentions.
