Our History & Mission

Our Mission

Catherine’s Health Center improves the health of our community by providing access to high quality, affordable and compassionate health care.  To achieve this we collaborate with health agencies, hospitals, schools, churches, homes for the elderly, service clubs and neighborhood organizations.

Catherine’s is a member of the National Association of Free and Charitable Clinics and of Free Clinics of Michigan. Karen Kaashoek, our Executive Director is the Southwest Region director of Free Clinics of Michigan. She is a former state coordinator of that organization and served as president of its board.

Our motto is Open Doors, Quality Care. By this we mean:

Open Doors ~ We exist to improve access for those in need of health care services. This may include helping find solutions within the broader health care delivery system.

Quality Care ~ We believe everyone deserves to have their health care needs met in a caring and dignified manner. Dedicated staff and volunteers strive to make this place a medical home for our patients.

Our Values

• Social Justice

  • Recognizing basic health care as a right of each person regardless of their ability to pay
  • Promoting the common good by advancing a healthy community in collaboration with partners and other health care providers
  • Building relationships based on integrity and honesty

• Service

  • Providing preventive health care as a primary service to reduce illness and medical crisis
  • Making essential outreach services available in settings that are easily accessible to clients
  • Offering services and education that contribute to helping our patients stay healthy, improve their health, and manage chronic conditions
  • Acting in a professional manner with a commitment to excellence

• Dignity

  • Encouraging individuals to take responsibility for their health
  • Enabling patients to make informed decisions about their treatment which respect their personal values
  • Approaching health care holistically involving body, mind and spirit
  • Treating patients, employees and all others in a welcoming manner with respect and compassion

• Stewardship

  • Maintaining and enhancing the professional skills of our staff and volunteers
  • Managing the organization for effective and efficient use of human and financial resources
  • Commit to developing business plans that support long term sustainability

Our History

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  • 1993: Prompted by concerns over healthcare access and the working poor, Creston neighborhood organizers discussed establishment of a health clinic.
  • 1996:  St. Mary’s Hospital, St. Alphonsus Parish, and the Creston Neighborhood Association establish Catherine’s Care Center as a result of these discussions. For the first few years Catherine’s was a nurse-run clinic in the basement of St. Alphonsus Parish.  We offered immunizations, health education, and free screenings for children. Saint Mary’s provided intermittent physician support.
  • 2000: Catherine’s offered our first regularly-scheduled physician appointments for free medical services.
  • 2007: Catherine’s obtained 501(c)(3) nonprofit status.
  • 2009: The Opening Doors campaign was begun to raise funds for moving out of the parish basement.  At that time we changed our name to “Catherine’s Health Center” to clarify the identity and focus of the clinic.
  • 2011:  After much hard work, dedication, and generous support from donors and volunteers, The Opening Doors Campaign exceeded its goal. Catherine’s relocated from its original basement to a LEED® Gold certified, renovated section of the former St. Alphonsus School. This move expanded Catherine’s space nearly six-fold, allowing us to develop new office practices, bring in more volunteers, accept new patients, and increase programming capacity.
  • 2013: Catherine’s received the Torch Award for Ethics from the Better Business Bureau of West Michigan.

Catherine’s Today

Catherine’s Health Center provides primary medical services five days a week. With a growing staff and volunteer base, Catherine’s continues to work diligently to provide free and low-cost medical services, completing more than 7,000 patient contacts each year.

Anticipating the provisions of the Affordable Care Act, we positioned the organization early on to meet the needs of low-income, disenfranchised people by participating with the navigator program and by partnering with select third-party payers. We are currently monitoring reliable sources of healthcare policy and funding information to remain prepared and to implement any needed changes.

Catherine’s continues to rely on the generosity of the community to assure health care for some of its most vulnerable residents. We steward funds carefully and value our relationships with community organizations who offer education, support, and other health-related services.

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